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73 months ago

If you got a flat tire and had Triple A auto service, would you change the flat, or call them and have them do it beacause you pay for the service they provide?

Personally, I would change it for 2 reasons (I do have Triple A, there are 3 levels, bottom, middle and top, I have the middle level) usually they are at least 45 minutes backed up or that far away from where I always seem to be and second, If you use them more than a certain amount of times in a 12 month period, they will down-grade your membership to the next lower level, because now they see you as a liability and they're losing money having you as a customer.
Boy , I love that way of thinking. It all comes down to the almighty greenback(s) and the customer service gets thrown out the window! Hmmmm......!! What are your thoughts? I love Triple A and have used them for years and the above mentioned is the only issue I have with them.
I once used them to tow me home after my engine caught fire & when I arrived home, 96 miles later, I asked the driver how much the tow would've been without the Triple A and he replied "Around $600!"


  73 months ago
I call AAA and let them do the dirty work. I pay a yearly fee for the service. The only time I had to pay was when I ran out of gas and I was charged only for the cost of the gas.

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