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J4564482k

  1 month ago

Anyone else having trouble on Toluna?

For the last couple of days l have been unable to do any surveys, despite them showing up on my account.

When l click on them it suggests there are not there.

I can't access my Rewards page either.

On the Rewards page, Toluna says they are updating this page and tells me to delete any cookies before trying again.

Is anyone else having this problem?
Reply
Post

annie3

  1 month ago
Yes same as you and can't even cash out my rewards! Reply
3 comments

J4564482k

  1 month ago
Heard back from Toluna today. They seem to think the problem is fixed, but for me, it isn't.
Still getting error messages.
Still not letting me redeem my points.
The survey, though, was successful. It will be interesting to see if any others come through and it allows me to do them.
.
Anyone else still having problems?
Reply
0 comments

farside1

  1 month ago
no problem with surveys...however - On the Rewards page, Toluna says they are updating this page, I've had that problem for the past two days and have now made an official complaint. Reply
5 comments

Sawra

  1 month ago
Not at the moment. But I've had this problem before. It also becomes alright by itself. Reply
1 comments

Wobby

  1 month ago
that's really irritating, especially when one has actually completed the survey, and they say it's either full or not there or what ever. At least with pureprofile one gets 10cents when screened out. and they will make late payment if one lets them know something went wrong at the end. Not sure if Toluna has that sort of contact. Try taking screen shot to see if they will help out Reply
1 comments

geemanz

  1 month ago
Not that particular prob but,I have been screened out a LOT before I even answer a question,also nearing end of surveys at the demographic question stage it just freezes.Went ok bout 0200 this morning though,3k point survey,no probs. Reply
3 comments

sukebebob

  1 month ago
Same here. Also had the ever popular, it's not you, it's us, page way too much. If they know it is them, how about fixing the problem ? ....and the "survey just filled up as soon as I have completed a survey. That one really is past a joke. Reply
1 comments

cmlewis1

  1 month ago
Me too! Reply
1 comments

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