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alansday

  1 month ago

Terrible survey formats.

After 20 years of online surveys you'd think that compilers would have found the ideal way of gathering information as concisely as possible to help gather "useful" feedback for their clients.
I sometimes wonder why and how particular sites still insist on using outdated and clumsy formats that really should have been disposed of in the tech bin years if not decades ago.

One of my particular format dislikes is vast multichoice surveys that seem to go on forever.
They may have for instance 15 choices across the top of the page and lets say 25 choices placed vertically , that's 375 possible choices on each page . The number of pages to work through could be 30 or 40 pages on average let's say.
Using the vertical scrollbar is to be expected but many surveys of this type have participants using the horizontal scrollbar as many of the 15 choices displayed across the top of the screen are hidden and require constant side scrolling to access.
These types of surveys drive participants to become "snowblind" and are completely ineffective and little "useful" information is obtained using these methods in my view.

Do you have any survey format aversions or any comments to add ?
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Scorpio70

  1 month ago
I hate the horizontal scroll bar because on a mac, if you swipe left or right it goes to the previous or next page. Many times this happened where it went to the previous page and so the survey ended and nothing I could do about it while all I wanted to do was scroll to the right. I hate that stuff. I should really use the arrow keys but I often forget and use the mouse track pad. Reply
1 comments

Hawksmoor

  1 month ago
I'm entirely with you in becoming terminally irritated with the big multiple choice grids, with each axis containing more than ten signifiers... They drive me bonkers. Even with my new reading glasses on, they are impossible to fathom without squinting!!
It bugs me too, when some surveys are so clear, colourful, and quick! Why can't they scope out their competitors, and copy their far superior formats?
Finally, sometimes I do rather feel like reporting "QuickSurveys" under the trades descriptions act, lol ;)
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1 comments

PoohBah

  1 month ago
That issue with the number of choices not fitting on the screen both vertically and horizontally happens a lot, yet it is so easily overcome: the column and row headings can be fixed, so that they remain visible when the rest is scrolled; in some cases they may be repeated at intervals; or the boxes may be subdivided on to more than one page. I realise that large grids may occasionally be necessary, but it is clear that whoever prepares them too often puts little thought into it.
.
Personal hates? The ones that ask for a minimum, or fixed, number of items to be selected from a list, when fewer or even none are applicable, and, even worse, when 'none of these' is offered but is taken to be of of the selections and others must still be ticked.
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2 comments

davepretty22

  1 month ago
I agree Alan, this is one of my pet hates and I will abandon the survey if the rewards are not substantial. Like bickler1, I also detest it when they ask personality questions about a brand or product or ask really stupid questions like does a certain variety of crisps understand you etc. I was attempting a survey only this morning when I was asked the following question:- "Has the corona virus pandemic made you think differently about savoury biscuits"....!?!?!? After some thought, I replied "No, unless you can catch the virus from them :-)". I then got screened out...:-( Reply
2 comments

nsayer

  1 month ago
I don't like it when you have click on bullets instead of boxes. They are so fiddly to get your mouse cursor in precisely the correct position. Reply
2 comments

gljcleeve

  1 month ago
I hate the ones that roll into another and another until you've done 3 or 4 on the trot, each with the same qualifying questions at the start. Reply
2 comments

bickler1

  1 month ago
I detest the ones where you are asked to say what the brand would be like if it came to life and would it be someone you like etc. Reply
2 comments

spartan3002

  1 month ago
My bête noire is " Name all the banks , car brands , tv companies , etc . I'd like to put " Why , do I win a prize " ? Muppets ! Reply
2 comments

chowen

  1 month ago
I hate those large tick lists with a vengeance, there are a few where if they think responses are contradictory they refuse to let you move on until you sort it out. Easy it is normally goodbye survey, and find yourself a programmer that knows what he is doing for once. Reply
3 comments

Minnie1956

  1 month ago
The ones that asky you to score something on a scale of 1 to 10 so you choose a point on the scale and then they ask you "Why did you say that?"
Duh! Because you asked me to rate them so I did, idiot!
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3 comments
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